Voice Agents
Configure real-time conversational behavior, model settings, voices, knowledge and tools in one place.
Build, deploy and scale real-time AI voice agents across phone, web and applications — without managing complex voice infrastructure.
4VF organizes the real-time path from caller input to reasoning, tools, speech output and routing as explicit building blocks.
This interactive demo pairs a simulated conversation with transcript and technical events so the system state stays visible.
I need to update the delivery window for my order.
I can help with that. I’ll check the order details and available windows.
Tomorrow afternoon would work best.
Interactive product simulation with representative transcript and runtime events.
Configure the conversation, orchestrate the path, connect telephony and inspect what happened—without collapsing the system into a black box.
Configure real-time conversational behavior, model settings, voices, knowledge and tools in one place.
Compose routing logic, conditions, tool calls, handoffs and reusable conversation flows visually.
Bridge intelligent agents to phone numbers, SIP and programmable inbound or outbound call paths.
Inspect transcripts, technical events, timing and call outcomes without hiding the underlying system.
Compose triggers, speech, agent behavior, conditions, tools, knowledge and handoff as a readable workflow your team can reason about.
Model decision points as explicit workflow logic.
Keep business actions and retrieval visible in the flow.
Treat the public preview as a product concept, not a complete execution engine.
Keep speech recognition, reasoning and speech synthesis as clear provider-neutral layers that can evolve independently.
Turn live voice input into structured text for downstream reasoning.
Coordinate prompts, context, tools and knowledge through a provider-neutral model boundary.
Render generated responses back into natural speech through a provider-neutral voice boundary.
Model numbers, SIP, inbound and outbound paths, routing, queues, DTMF, transfers and human handoff from the same light, technical product system.
| Call | Direction | Route | Status |
|---|---|---|---|
| +1 •••• 0831 | Inbound | Support Agent | Connected |
| +1 •••• 2047 | Outbound | Follow-up | Dialing |
| SIP / desk-17 | Inbound | Human handoff | Queued |
| +1 •••• 9914 | Inbound | Scheduling | Connected |
Connect generic categories such as CRM, calendars, databases, automation, webhooks, APIs and custom tools through explicit integration boundaries.
Work with familiar API, event and transport concepts while keeping illustrative examples clearly separated from final contract guarantees.
Model voice resources and operations through conventional HTTP boundaries.
Wrap common client and server integration patterns with typed developer ergonomics.
Support event-oriented real-time interaction where streaming transport is appropriate.
Notify your systems about lifecycle and workflow events at configured endpoints.
// Illustrative architecture example
const agent = await voiceFramework.agents.create({
name: "Support Agent",
language: "en",
tools: [lookupOrder, updateWindow]
});
await voiceFramework.calls.route({
target: agent.id,
handoff: "human-if-requested"
});
Inspect voice states, model activity, tool calls and routing decisions as one execution story.
Align transcript context with runtime events.
See where external actions enter the conversation path.
Keep routing and completion states readable after a call.
Apply the same voice building blocks across customer operations, scheduling, support and application experiences.
Automate structured conversations while preserving routing and human escalation paths.
Connect conversational intent to calendars, availability and application logic through tools.
Collect structured context and route conversations based on configured criteria.
Use knowledge and workflow logic to understand intent before handing off when needed.
Add real-time conversational access to applications, services and connected systems.
Create task-focused voice experiences for repeatable team workflows and information access.
Connect channels, 4VF framework components and your own systems through clear interfaces. Deployment, security and operational requirements can be scoped with the team for your environment.
Agents · Workflows · Telephony
Knowledge · Tools · Observability
Start with usage-based options for development and production workloads, with custom options for enterprise needs.
For development, testing and prototypes.
Start BuildingFor production voice workloads.
Contact UsCustom infrastructure and support options.
Contact SalesStart with a framework designed to keep conversations, routing, tools and voice infrastructure understandable.